At Surprise V, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our balloon decoration services. By using our website and services, you agree to the terms of this Privacy Policy. Please read it carefully.

  1. Information We Collect
  • Personal Information: When you book our services or contact us, we may collect personal details such as your name, email address, phone number, event details, and payment information.
  • Usage Information: We may collect information about how you use our website, such as IP addresses, browser type, operating system, pages visited, and time spent on the site.
  1. How We Use Your Information
  • To Process Your Booking: We use your personal information to confirm your booking, deliver services, and communicate with you about your event.
  • Customer Support: To respond to your inquiries, provide customer support, and manage any issues related to your bookings.
  • Marketing and Promotions: With your consent, we may send you promotional offers, updates, and event-related information. You can opt out of these communications at any time.
  • Improvement of Services: To improve our website, services, and customer experience based on your feedback and usage data.
  1. How We Protect Your Information
  • We implement a variety of security measures, including encryption, firewalls, and secure server connections, to safeguard your personal data.
  • Your payment information is processed securely through third-party payment processors and is never stored on our servers.
  1. Sharing Your Information
  • Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services (e.g., payment processors, delivery services). These third parties are required to keep your information confidential and use it only for the purposes of providing services to us.
  • Legal Requirements: We may disclose your information if required by law, or if we believe in good faith that such disclosure is necessary to comply with a legal obligation or protect our rights.
  1. Cookies
  • We may use cookies to enhance your user experience on our website. Cookies help us remember your preferences, analyze website traffic, and improve our services. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the website.
  1. Your Rights
  • You have the right to access, correct, or delete your personal information at any time. You may also request to opt out of marketing communications.
  • To exercise these rights, please contact us at +919810416801.
  1. Children’s Privacy
  • Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided personal information, we will take steps to remove that information.
  1. Changes to This Privacy Policy
  • We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.
  1. Contact Us
  • If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
  1. Surprise V
  2. Plot Number 1074 shanker vihar Fase 3 Lankuan ghaziabad, (UP) 201009
  3. surprisev6@gmail.com
  4. +919810416801.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.